Important Member Information

How do I access the student portal?

Go to this link to log in:

Use the email address you used to sign up. When logging in for the first time, you will need to create your own unique password.

How do I cancel my membership?

You may cancel at any time, but refunds will not be given if you are trying to cancel before your previous month has expired.  

 To cancel, simply send an email to: and put “CANCEL” in the subject line.  

  Please allow 24 hours for a response and confirmation. Do not wait until the day of your next billing payment to contact us, as it may be too late to catch the charge before it goes through.

How to make the most out of your membership

Watch this short video on best practices, how to make the most out of your membership and get answers to frequently asked questions: CLICK HERE TO WATCH

Who should I contact for customer service?

If at any time you need to reach Christine, send an email to  

Also, be sure to add the email address: to your “safe” list so that our important emails don’t land in your spam/promotions folder.